Returns Are a Black Box for Many Brands. We’re Partnering with Two Boxes to Change That.
Building the world's best returns processing solutions in order to maximize the value of e-commerce returns and minimize the negative effects returns impose on our planet, consumers, and businesses.
Implementing Two Boxes has dramatically improved our workflow. The volumes that we’re processing have had a direct impact on the scale of our apparel brands.
Returns management is a mounting challenge for ecommerce brands. Return rates continue to climb. Yet for many brands, returns remain a frustrating black box. They lack visibility into why products are returned, where those returns are in the process, and how to get them back to stock quickly.
That's why we're excited to announce we've partnered with @Two Boxes, an innovative returns management platform. With Two Boxes, we can now offer brands complete visibility into their returns lifecycle. The platform helps us digitize processes, cut training time, and handle returns faster. Ultimately, this means we can help brands reduce returns costs and get more inventory back to stock quickly.